Tech Help

System Error: 01.0:YZProblem Description: Communication with Engine PCA failedCorrective action: Try the following:1. Switch the power off from the back of the product and disconnect the power cord. Reconnect thepower cord and power on the product.2. Remove the Formatter and reinsert it again. Ensure that it connects properly in the Engine PCAconnector.– Replace the Engine PCA. See EE Box– Replace the Formatter. See FormatterNOTE: For Revision B printers the Formatter and Hard Disk are replaced as a single part, System Error: 01.1:YZProblem Description: Error in the Engine PCACorrective action: Try the following:1. Switch the power oƫ from the back of the...

Code: 01.0:10 Description:Problem with the engine PCA Remedy:Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: • Replace the engine PCA. See Engine PCA. NOTE: If the 01.0:10 is not solved after replacing the engine PCA, or after replacing it a SE 02.1:10 code appears (carriage PCA), check the trailing cable to engine PCA connection; It's low probability, but possible, that a wrong connection could cause the damage to the carriage PCA and / or engine PCA. Code: 01.1:10 Description:Error...

Introduction The following pages contain a list of System Error Codes and their respective descriptions and recommended corrective actions. Only try one recommended action at a time and then check to see if the Error Code has disappeared. System Error Codes consist of two groups of alphanumeric characters: [XXXXXX]-[YYYYZZZZ]. The first set of 6 characters consists of the System Error and the second set of 8 characters, when present refer to the internal error data. NOTE:  Before troubleshooting System Errors, if possible, repeat the procedure performed when the error was reported. NOTE:  When reporting the System Error Code, make sure...

Error Code List for HP Designjet 4000 and Designjet 4500 Printers System Error 01.0:03 Explanation Error impact I2C channel. Recommended action Try the following: Turn the printer off (using the power switch at the back of the printer), and disconnect the power cable. Wait 15 seconds and reconnect the power cable and turn the printer on. System Error 01.0:10 Explanation Problem with the Gamut PCI PCA. Recommended action Try the following: Turn the printer off (using the power switch at the back of the printer), and disconnect the power cable. Wait 15 seconds and reconnect the power cable and turn the...

Code: 01:10 Description:Electronics Module failure.The possible cause could be: 1. The Electronics Module is of the wrong type (a 16 MB Electronics Module will not work in a 24" Model). 2. Reading, writing or initializing the EEROM failed. 3. One of the ASIC’s was not found within the Serial Bus that connects the Electronics Module to the Carriage Assembly. 4. One of the ASIC’s did not respond to the Serial Bus that connects the Electronics Module to the Carriage Assembly. 5. The Electronics Module is requesting a move to the Service Station while the previous move is still being completed. 6....