Tech Help

How to reset E-mod to correct model and serial number: (Solution for Errors 1:10 & 1:12) Power up while pressing UP and ENTER (service mode) Choose SERVICE UTILITIES Choose EEROM SETUP Enter serial #, model # and font type Switch power off and back on Perform paper advance calibration

have a Designjet 510 that constantly tells you to reload the paper roll. Sometimes it will plot one or two plots sometimes more without reloading the roll, but usually after it gets done and cut the paper is says to load paper again. I have replaced the media sensor and carriage assembly, and it still has the reload paper error often. When trying to calibrate after replacing the black print head it keep saying to load paper and would not calibrate. Have you seen this problem on the 510 before?  Any help would be greatly appreciated! Thank you for your...

HP Designjet 800 ps oil question Hello, Thank you for your excellent video. We completed installation of the replacement belt without issue or complication thanks to your thoroughness and great explanation of the process. We were unsure where the non-evaporating oil comes into play in the process. I saw no mention of this in the video, written instructions, or cd material. Please advise. Thanks again! Anders Kirleis Engineering Designs For Vision, Inc.  The oil is to be applied using the cotton pads provided.  It needs to be put on the round rod that the carriage travels on.  A cleaning and...

I just replaced the belt in my 500.  The belt is jumping teeth on the gear of the plotter causing streaks in the solid colors. Belt is installed correctly, but the spacing of the teeth seems to be off.  I want to find out what can be done about the belt. If the belt is slipping on the motor pulley, it is because the belt tensioner is clipped down in the service position or the motor pulley still has debris in the teeth from the old belt.  The fix is to remove the right end cover and use a small...

The blue spring operates the carriage lock over the service station.  It is part of the Designjet 500 service station bracket and should be mounted as shown in the picture below: